The Eduladder is a community of students, teachers, and programmers just interested to make you pass any exams. So we help you to solve your academic and programming questions fast.
In eduladder you can Ask,Answer,Listen,Earn and Download Questions and Question papers.
Watch related videos of your favorite subject.
Connect with students from different parts of the world.
Apply or Post Jobs, Courses ,Internships and Volunteering opportunity. For FREE
See Our team
Wondering how we keep quality?
Got unsolved questions? Ask Questions

Business-studies-CBSE-class-12-2017-->View question

Identify and explain any two techniques of scientific management used by Riya to solve the problem. -Business studies cbse 2017 class 12

Sanket, after completing his entrepreneurship course from USA returned to India and started a coffee shop Fioma Coffee in a famous mall in Mumbai. The speciality of the coffee shop was the special aroma of coffee and a wide variety of flavours to choose from. Somehow, the business was neither profitable nor popular. Sanket was keen to find out the reason. He appointed Riya, an MBA from a reputed management institute as a manager to find out the causes of the business not doing well. Riya, took a feedback from the clients and found out that though they loved the special unique aroma of coffee but were not happy with the long waiting time being taken to process the order. She analysed and found out that there were many unnecessary obstructions which could be eliminated. She fixed a standard time for processing the order. She also realised that there were many flavours whose demand was not enough. So, she also decided to discontinue the sale of such flavours. As a result, within a short period  was able to attract the customers. Identify and explain any two techniques of scientific management used by Riya to solve the problem.


Asked On2017-07-19 05:31:16 by:milan-ransingh

Taged users:


Likes:
Be first to like this question

Dislikes:
Be first to dislike this question
Talk about this  Like  Dislike
View all qusetions
Answers
Answer:
Riya analysed and found that there were many unnecessary obstructions which could be solved through fixing standard time and discontinuing the sale of flavours not demanded in the market. Hence, Riya adopted the following two techniques of scientific management to solve the problem of the business:
i. Time Study: According to this technique, there must be a standard time limit for the completion of a task. With repeated observations with regard to time taken in completing a task, a standard limit is set. This helps in deciding the number of employees which would be required in completing a task. For example, if it is observed that one person can manufacture one unit of a commodity in two hours, then in a working day of 8 hours, each worker can manufacture 4 units of the commodity.
ii. Simplification and Standardization of Work: Standardization refers to a process wherein standards are set for any production activity. The standard is then used as a benchmark for evaluating the tasks done. In simplification, unnecessary varieties in design, size etc. which add to the cost should be avoided. This technique aims at full and efficient utilization of resources, reducing inventories and increasing the turnover.

Answerd on:2017-07-20 Answerd By:Aparna-Dasgupta

Likes:
Be first to like this answer

Dislikes:
Be first to dislike this answer
Talk about this  Like  Dislike

You might like this video:Watch more here

Watch more videos from this user Here

Learn how to upload a video over here



Lets together make the web is a better place

We made eduladder by keeping the ideology of building a supermarket of all the educational material available under one roof. We are doing it with the help of individual contributors like you, interns and employees. So the resources you are looking for can be easily available and accessible also with the freedom of remix reuse and reshare our content under the terms of creative commons license with attribution required close.

You can also contribute to our vision of "Helping student to pass any exams" with these.
Answer a question: You can answer the questions not yet answered in eduladder.How to answer a question
Career: Work or do your internship with us.Work with us
Create a video: You can teach anything and everything each video should be less than five minutes should cover the idea less than five min.How to upload a video on eduladder