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CBSE-english-2016-->View question

Read the passage and answer .CBSE-english-2016

It is rare to find someone with good technical and communication skills. You can get far
ahead of your colleagues if you combine the two early in your career. People will judge,
evaluate, promote or block you based on your communication skills. Since habits form
by repeating both good and bad forms of communication, learn to observe great
communicators and adopt their styles and traits — in written and verbal forms. The art
of listening and learning from each and every interaction is another secret recipe.
Develop the subconscious habit of listening to yourself as you speak and know when to
2. Learning what not to say is probably more important than learning what to say. As your
career develops, you will realize that the wise speak less. Speak when you have value to
add, else refrain. Poorly constructed emails with grammatical errors are acceptable
between friends, but they should be seriously avoided while communicating formally
with your seniors. Avoid any communication in an emotional state when might say
things you will regret later. One unnecessary word uttered at the wrong time or place
can ruin a relationship, career or even your life. Such is the power of words. If such a
thing happens, you should immediately apologise, else it may haunt you for life.
3. Another problem to overcome is speaking too fast. Since our minds are working faster
than our speech, we are inclined to speak fast. This does not necessarily mean that the
person hearing it will get it any faster. On the contrary, it is always the reverse. So slow
down and think before you speak. “When I get ready to speak to people,” Abraham
Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-
thirds of the time thinking what they want to hear and one-third thinking what I want
to say.” Adding humour and wit is also essential. But realize that not all jokes are funny
and observe certain boundaries. Never say anything that could offend. Remember you
are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly: 24 = 8
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?

Asked On2017-07-12 16:14:36 by:13priya

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(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.

Answerd on:2017-07-17 Answerd By:Aparna-Dasgupta

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