Define the term quality
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GE2022-TOTAL-QUALITY-MANAGEMENT--->View question

Define the term quality

Define and explain

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If simply stated "The standard of something as measured against other things of a similar kind; the degree of excellence of something"

On the terms of manufacturing
In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant variations. It is brought about by strict and consistent commitment to certain standards that achieve uniformity of a product in order to satisfy specific customer or user requirements. ISO 8402-1986 standard defines quality as "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs." If an automobile company finds a defect in one of their cars and makes a product recall, customer reliability and therefore production will decrease because trust will be lost in the car's quality. 

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